Payment Methods

What this page is for

Here you choose the ways people can pay at your gym, such as cash, card, bank transfer or the client wallet. Methods that are on appear in every payment list: the till, bookings, memberships, invoices and wallet top-ups, and for clients in the client panel.

What you see

Add Method: add your own way of paying.
The list: one row per method, with its icon and name.
• Built-in marks the four methods the app needs: cash, card, online card payment (Stripe) and the client wallet. They can't be deleted.
• Off marks a method that is switched off.
• The grey line under the name is the method's instructions, or its type.
On each row: Edit (the pencil), Delete (the bin, not on built-in methods) and the on/off switch.
The note at the bottom repeats the two main rules.

How to add a method

Click Add Method.
Type a Name, for example "Bank Transfer". Each name can be used only once.
Pick the Type: Cash, Card, Bank Transfer, Cheque, QR Code or Other.
If you like, write Instructions (optional), for example your bank details.
Click Add Method. The new method is on straight away.

How to change a method

Click Edit on its row.
Change the name or the instructions. The type of a built-in method can't be changed.
Click Save Changes.

How to switch a method on or off

Use the switch on its row.
The app saves at once.

How to delete a method

Click Delete on its row.
Confirm.

Good to know

Switched-off methods are hidden from staff and clients, and refused if anyone tries to use them. Past payments keep their name.
A method that payments were taken with can't be deleted. Switch it off instead.
Delete can't be undone. A deleted bank transfer, cheque or QR method does not come back by itself.
Instructions are shown to clients when they choose to pay at the gym. Use them for bank details or where to pay.
For clients:
• paying from the wallet needs the client wallet switched on;
• paying by card online needs the online method on, and Stripe connected and on in Settings → Integrations;
• "pay at the gym" needs at least one desk method on.
Who can do what: anyone who can view settings can see this page. Only the owner, or a role with permission to update settings, can add, edit, delete or switch methods. Others see a note.

Common questions

Why is there no Delete on some methods? They are built-in. The app needs them. Switch one off if you don't use it.

Why can't I delete a method I added?
Payments were taken with it. Switch it off: it leaves every list, and the history keeps its name.

Clients can't pay by card. Why?
Check that the online method is on here, and that Stripe is on in Settings → Integrations.

Can I rename a built-in method?
Yes. Click Edit and change the name.