Pricing

What this page is for

What you see

• Export: download the list as Excel, CSV or PDF, or print it.
• Add Rule: make a new rule. You only see it if your role may add pricing.
• Tabs: All, Staff Member, Class and Facility, each with how many rules it holds.
• One card per rule: its name, who or what it covers, the price, the days, the hours, and how many conditions it has. A switched-off rule shows Inactive.
• On each card: the on/off switch, the pencil (edit) and the bin (delete). You only see the buttons your role allows.
• The rules are listed in the order they are tried (see "Good to know").

How to add a rule

1. Click Add Rule.
2. Type a Rule Name, for example "Weekend room rate".
3. Under Applies To, pick Staff Member, Class or Facility.
4. Pick the trainers, classes or rooms. Leave the box empty to cover all of them.
5. Type the Base Price. It is in your gym's currency.
6. For a room, choose the length under Per Duration, for example 1 hour.
7. Under Active Days, click the days. Leave them all off for every day.
8. If the price is only for some hours, set Applies From and Applies Until. Use Remove the time window to take them off again.
9. If you want a different price by booking length, click Add Condition (see "Good to know").
10. Read the Pricing Preview sentence, then click Create Rule.

How to change, pause or delete a rule

• Change: click the pencil, change what you need, then click Update Rule.
• Pause: click the on/off switch. A paused rule is not used.
• Delete: click the bin, then Delete rule.

Good to know

• Class and trainer rules are one price per session, whatever its length.
• Room rules are charged by length. A rule of 100 per 1 hour costs 300 for 3 hours. Each part of a long hire uses the rule in force at that time. Any part no rule covers uses the room's own hourly rate.
• Hours: a window from 17:00 to 21:00 covers a booking that starts at 17:00, but not one at 21:00. Set both times or neither.
• Conditions set a price by booking length, in minutes. The first condition whose Min (min) and Max (min) fit the booking gives the whole price.
• Which rule wins: a rule for named items beats a rule for all. Then a rule limited to days or hours beats one that always applies. If still equal, the newest rule wins.
• Prices are before VAT. The gym's taxes are added when the client pays.
• The same price is used at the desk, in the client panel and on the waitlist.
• A change is used for new bookings. Bookings already made keep their price.
• A trainer, class or room that was deleted shows as "no longer available". Take it off the rule.
• Who can do it: you need permission to view pricing to see this page. Adding, changing and deleting each need their own permission. The owner can do everything.

Common questions

Can a rule have its own currency?
No. Every price is in the gym's currency, set in Settings.

Why does a three-hour room hire cost more than three times the rate?
Part of it falls in another rule's hours, for example an evening rate. Each part is priced on its own.