Facilities

What this page is for

What you see

• The heading with how many facilities the gym has and how many are active.
• Grid and Map — switch between cards and a map. The map shows only shared spaces that have a map pin.
• Export — Excel, CSV, PDF or Print.
• Add Facility — only if your role may create facilities.
• Search name, location, floor or address… and Filters: status, category, space type, and the AV, Video and ♿ Accessible chips.
• Spaces and Floor Plan Spots — rooms and shared spaces first, then desks, pods and seats used on floor maps.
• Each card shows the cover photo, name, type, capacity, hourly rate, status and badges such as Requires approval, Bookable and how many sessions are on its timetable today. Inactive and maintenance cards are set apart.
• Edit, Duplicate and Delete on each card, shown only if your role allows them.

How to add a facility

1. Press Add Facility.
2. Choose a Space Type: Shared space, Room, Court, Floor / Space, Desk, Pod / Booth or Spot / Seat.
3. Fill in Facility Name, Description, Capacity, the Hourly rate, Status and a Calendar Color.
4. Add Photos with Add photos. Click a photo (Set as cover) to choose the one clients see first.
5. Tick the Amenities, and set Category & Location (category, location label, floor, address).
6. Under Booking Policy, turn on Requires approval if staff must confirm each hire, and pick an Approver. Set Auto-release after no-show (minutes) if a hire with no check-in should be freed.
7. Under Availability Rules, set the shortest and longest booking, the Buffer between bookings and the Booking window (days ahead) (0 means no limit).
8. Tick Equipment & Access so clients can filter for it.
9. For a Shared space, you can Pick location on map or type the latitude and longitude.
10. Turn on Bookable by clients if clients may hire it on its own.
11. Press Create Facility.

How to copy, change or remove a facility

1. Duplicate asks how many copies (1 to 50). Copies are numbered after the highest one.
2. Edit opens the form. Press Update Facility to save.
3. Delete asks you to confirm. A facility that is in use cannot be deleted. Press Set to Inactive instead.

Good to know

• Capacity means something different by type. For a Shared space it is how many bookings can share it at once. For a Court it is the number of players, and one booking takes the whole court. For every other type, one booking takes the whole space.
• A facility set to Maintenance or Inactive cannot be booked, by staff or by clients.
• A client can hire a facility only when it is Active, Bookable by clients, and open at that time on the Schedule page. The booking must also fit the availability rules.
• When Requires approval is on, a hire waits as "awaiting approval". If an approver is named, only that person or the gym owner can approve or reject it. With Any staff member, anyone who may update bookings can. Rejecting a paid request gives the money back.
• Auto-release frees only direct room hires, not class bookings.
• Copies count against your plan's facility limit.
• Taxes, pricing rules and membership credits set for a room apply when a client hires it.
• Leaving the form with unsaved changes asks first.

Common questions

Clients can't hire a room. Why?
Check that it is Active, that Bookable by clients is on, and that it has opening times on the Schedule page.

Why can't I delete a facility?
It has bookings or is used by a service, floor map or schedule. Set it to Inactive instead.

Who can approve a hire?
The approver named on the facility, or the gym owner. With no one named, anyone who may update bookings.